Delivery & Returns Policy
1. DELIVERY AND ACCEPTANCE
1.1 Delivery dates of the Goods are given in good faith but are not guaranteed. The Company shall endeavour to comply with such estimated delivery dates but the Customer shall not be entitled to cancel an order on the basis of failure to meet such delivery dates and no liability will be accepted for any loss whatsoever suffered or caused through late delivery, non delivery or partial delivery. The time of delivery shall not be of the essence.
1.2 The Company reserves the right to make delivery by instalments and tender a separate invoice in respect of each instalment.
1.3 Unless the Customer gives to the Company written notice within seven days of the date of delivery that the Goods are not in conformity with the order the Customer shall be deemed to have accepted the Goods.
1.4 If Goods are sold by sample the Customer shall accept minor variations and shall only be entitled to refuse the Goods if they are deemed totally unfit for the purpose for which they were sold.
1.5 Goods delivered in accordance with an order may not be returned without prior written consent of the Company and according to our Returns Procedure as stated in Section 9.
2. NON DELIVERY
2.1 Written notification must be made to the Company within 14 DAYS from the dispatch date shown on the invoice if a consignment does not arrive. Any claims made outside the statutory period allowed cannot be accepted, and the amount claimed will be due from the Customer.
3. S O R
3.1 Under no circumstances does the Company operate a Sale or Return system and the Customer is reminded that there is no exchange facility.